![]() Samsung USB driver is properly installed. Samsung Kies is removed from your phone or the process will be interrupted. Odin 3 is downloaded on your phone already. Before starting the flashing, just make sure that: This would be a little bit complex so you need to go with the steps carefully. Samsung Kies Cannot Detect My Phone, How to Fix It? Fix Firmware Upgrade Issue by Using OdinĪnother method that you can try is to flash a new ROM on your phone. How to Fix Samsung Kies Fails to Work Issue? Once it ends, Kies will prompt you that Emergency recovery of firmware completed so you can restart your phone to see whether the issue is fixed or not. After that, you need to choose Start upgrade to reinstall the firmware on your phone. Just read it and then follow the steps on the screen and allow saving of information. When the downloading process finishes, a Caution will appear. Then just tap OK to let Kies starts to download the matching firmware upgrade components for your device. Next, enter the S/N number and tap on OK as well. ![]() Type in your Model Name and click on OK to confirm that. Select Tools at the top menu and then tap on Firmware Upgrade and Initialization. Run Samsung Kies on your phone and associate your Samsung phone with it. After finishing the preparation, you can begin the fixing now: Thus, you can download the Kies on your phone and then check the Model name and S/N number of your phone by taking out the battery. Samsung Kies can help you solve the firmware upgrade problem sometimes. Recover Samsung Galaxy Data after Factory Reset Use Samsung Kies to Solve the Firmware Issue Notice: The factory resetting process will erase all the settings and data on your phone so you'd better backup the data on your Samsung in advance. The device will restart automatically when the resetting process ends. Just select wipe data/factory reset from the menu and press the Power button to confirm your option. Now you can see a list of recovery options on the screen. Press down Power, Volume Up and Home buttons at the same time until the Samsung logo appears on the screen. Long press the Power and Home keys until the screen is turned off. If you are stuck in the screen and cannot access to other page, you need to: Tap on Factory data reset and then just wait till the process finishes.Ģ. Click on Settings and select Backup and reset under this section. If you are able to access the screen, you can: When an issue occurs, you can try to reset the device to its original settings to solve the problem. Solve the Problem via Android Recovery Software ![]() Use Samsung Kies to Solve the Firmware Issue NOTE: Kies 2.6 is only available for use on a Windows® platform. ![]() You will be taken through the backup process to preserve all of your data. A pop-up message may also display when you connect your device to Kies. Click Firmware upgrade to start the upgrade process.Ĥ. When a new version of firmware is available, you will see a notice on the Basic information tab.ģ. Firmware upgrades are available only when you connect your device via USB.Ģ. Connect your device to your computer using the USB cable. For additional assistance, please contact your PC manufacturer or Samsung device seller.ġ.Connect your USB cable directly to your PC and not through a hub.Close all running programs prior to opening Kies 2.6.Ensure that there is only one version of Kies downloaded onto your PC. ![]() Prior to connecting your device to your PC, review the following information to ensure your connection runs smoothly. In addition, each device model model maintains a separate FAQ with device update instructions. NOTE: A software update will not be available unless you are on an approved Samsung OS and model that is recognized by Kies. An update may not be available for your device due to wireless-service-provider limitations, lack of update, or unsupported models. IMPORTANT: Visit Samsung Support and locate your specific device for detailed upgrade instructions. ![]()
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